As the late American businessman and founder of Walmart, Sam Walton, once said:
âThere is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.â
In other words, creating successful relationships with clients, ones that keep them as clients for the long haul, is the basis of a successful company â no matter its size. Keeping clients happy isnât always easy, but itâs very possible. At MultiLing, for example, many of our clients are now true partnersâthey learn from us and we learn from themâand have been coming to us for IP translation services for more than a decade.
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